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Privacy Policy

Last updated: September 21, 2026

This Privacy Policy explains how Roadhuntjunk ("we," "us," or "our") collects, uses, and protects information when you visit our website or request a quote for junk removal or delivery services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact form submissions: your name, email, phone number, and message.
  • Quote requests: your name, phone number, email, pickup or delivery address, city, ZIP code, the service and items involved, preferred date and time, any additional details you share, and photos you choose to upload.
  • Reviews: if you submit a review, the name and comments you provide.

We also automatically collect limited technical information, such as your IP address, when you submit a form on our site. This is used for spam prevention and security, not for advertising or tracking you across other websites.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and messages, and prepare accurate estimates.
  • Schedule, confirm, and carry out the services you request.
  • Keep records of past customers and jobs for our own business and customer service purposes.
  • Improve our website and services.
  • Comply with legal obligations and protect against fraudulent or abusive form submissions.

3. How We Share Your Information

We do not sell your personal information. We may share it only:

  • With employees or contractors who need it to perform your requested service.
  • With service providers who help us operate our website or business (for example, hosting), under obligations to protect your information.
  • If required to do so by law, or to protect the rights, property, or safety of Roadhuntjunk, our customers, or others.

4. Photos You Submit

Photos uploaded through our quote request form are used to help us prepare an accurate estimate for your job. We do not publish customer-submitted quote photos publicly without your separate permission (for example, before-and-after photos we ask to share are handled as a distinct request).

5. Cookies & Similar Technologies

Our website uses a secure, essential session cookie to keep our staff logged in to the admin and dashboard areas — this cookie is not used to track visitors on the public site. We may in the future use standard analytics tools to understand how visitors use our site; if we do, this policy will be updated accordingly.

6. Data Retention

We retain quote requests, customer records, and related information for as long as reasonably necessary for our business records, customer service, and legal or accounting purposes.

7. Data Security

We use reasonable technical safeguards to protect the information you share with us, including secure form submission and access controls on our admin systems. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

8. Your Choices & Rights

You can ask us to review, correct, or delete the personal information we hold about you at any time by contacting us using the information below. We'll respond as promptly as we reasonably can.

9. Children's Privacy

Our website and services are intended for adults arranging junk removal or delivery services. We do not knowingly collect personal information from children.

Our site may link to third-party sites, such as our Google Business profile or social media pages. We aren't responsible for the privacy practices of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect as soon as they're posted on this page, so please check back periodically.

12. Contact Us

If you have questions about this Privacy Policy or want to make a request about your information, contact us:

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